Securing Your Digital Assets

Secure 128 bit SSL communication
All communication between zuuBackup's servers and your computer are transported in a 128-bit SSL (Secure Socket Layer) channel. Although all your backup files travel over the Internet, eavesdroppers have no knowledge of what has been exchanged.

Backups are securely encrypted
All your files are first compressed and encrypted with your defined encrypting key before being sent to zuuBackup's servers. Only you have the key to unlock the data. To everyone else, your data appears to contain nothing more than random, unintelligible content.

Do not lose your encryption key
The encryption key used to encrypt your files resides only on your computer and is known only to you. It is never transmitted across the Internet. If this key is lost, backup files cannot be recovered. zuuBackup can view the names of files you store on our backup server, but we have no knowledge of or access to the content of any of the files and cannot recover this information.

Like your bank pin number, please make sure you keep a note of your encryption key in a safe place. If lost you will never be able to recover your backup files.

The best encryption algorithm is used
Currently, the algorithm that we are using to encrypt your files is 128-bit Twofish. It is a block cipher designed by Counterpane Labs and was also one of the five Advanced Encryption Standard (AES) finalists chosen by The National Institute of Standard and Technology (NIST). It is subject to frequent public reviews, and no known attack against this algorithm has ever been reported.

8.77 x 10¹⁷ years to crack 128-bit encryption
A 128-bit key size has around 3.4 x 10³⁸ possible combinations. Even with the most powerful super computer, it would take 8.77 x 10¹⁷ years to test all possible combinations. To manually check every combination on this encryption it would take 876,530,835,323,573,935 years. 

Restrict access to data by IP address
You can also restrict access to your backup files from a set of IP addresses you define. If someone tries to access your data from an IP address not on your predefined list, their access is denied. This additional security ensures backup files are not accessible from all locations, even if the username and password are known.

Your data is stored on servers at Rackspace hosting centres.
zuuBackup stores your backup data at the a Rackspace secure hosting facility.

Datacentre Infrastructure
Security at the data centre includes traditional locks, access controls and biometric surveillence systems. Robust fire suppression, HVAC, power feeds, hot-swappable servers and routers are available in the event of an outage. Background checks and certifications ensure the integrity of all personnel.

Datacentre Network
The hosting centre's Cisco Powered Network, built on hardened routers and audited by Cisco, ensures maximum security protection. The network incorporates a patented Intrusion Detection System to protect against external threats. Firewalls are managed by security specialists and deployed in a “private IP” space, while customer servers and routers are segregated in Virtual Local Area Networks (VLAN). Network security features also include multi-level privileges, OS lockdowns, centralised authentication and device change logs.

Datacentre Certified Engineers and Security Teams
To ensure a fast response to a security event, qualified personnel are available 24x7x365 and have earned Cisco Certified Security Professional, Certified Information System Security Professional and other security certifications.

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